Support

What is NVivo 8?

An inside look at the software's features, capabilities and uses.

Play video for an inside look at NVivo 8

Whether you're new to qualitative research software or an advanced user, it's important to us that you get the most out of your QSR software. That's why we provide you with the widest range of free support services, from animated tutorials, online help and frequently asked questions, to direct assistance from our expert team.

Our extensive range of resources is designed to help you to master your QSR software and troubleshoot issues on your own, at a time and a place that suits you. And if you need personal assistance, we're ready to help.

 

Search the knowledgebase

 

Access self support resources

Search or browse our frequently asked questions or resource articles for advice and 'how-to' instructions. You'll also find resource articles that relate to qualitative research in general, including opinion pieces by leading research experts.

 

Want to share information, advice or solutions?

Communicate with other QSR software users - from beginners to experienced researchers - in QSR's Forum.

 
 

Contact Support

Get help from an expert support professional. Contact Support directly for one-on-one assistance with technical issues or if you can't find the answer to your question in our online resources. Support is free if you’re using supported software.

Our most popular resources

 

Tip of the month

Display miniature versions of your materials as thumbnails

Preview sources such as videos, photos and documents using the thumbnail view in NVivo 8. To display sources as thumbnails, right-click in List View, then  select List View>Medium Thumbnails.

 
 

“Thank-you very much for responding so quickly - it is reassuring to know that the QSR support is so efficient”

 

Mina Eaves

University of Birmingham

 

You can get free one-on-one assistance via telephone or email if you’re using supported software.

 
 
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