Download software updates and full version software here.

Need advice or help? Visit our frequently asked questions for step-by-step instructions on how to download a software file and the common software download issues.

Download QSR Software

If you are an existing QSR software user, and you purchase a new computer or rebuild your existing computer, you will need to reinstall the full version of our software. We recommend that you install the most up to date versions, which can be accessed via the appropriate links below.

The use of this software is covered under your existing license agreement. Where applicable you will need to use your current license key to install the software.

Updates for QSR Software

We're always looking for ways to improve our software. Our minor releases, service packs and hotfixes update your existing programs and provide a range of enhancements.

Typically, your QSR software will notify you when a new update is available. If you want to check for updates or install an update manually however, you can do so below. If you don’t know the version number of your software read instructions below to identify this information.

Find out which version of NVivo is currently installed on your computer

Find the software version number on the ‘About’ screen in your software. To access this screen:

  • NVivo 10 for Windows and NVivo 11 for Windows - click File>Help>About NVivo
  • NVivo for Mac - click NVivo>About NVivo
  • NVivo 9 - click File>Help>About NVivo
  • NVivo 8 - click Help>About NVivo

For NCapture you can find the software version number via your browser:
  • In Internet Explorer 8 and 9 - click Tools> Manage Add-ons.
  • In Internet Explorer 7 - click Tools> Manage Add-ons> Enable or Disable Add-ons.
  • In Google Chrome, click the Chrome menu, then click Tools>Extensions.

For NVivo for Teams (NVivo Server 11, NVivo Server 10, and NVivo Server 9) you can find the software version number on the ‘Home’ tab of NVivo Server Manager.

Please Note

If you are using NVivo for Mac (Version 11) version 11.0.0, NVivo 11 for Windows version (32-bit) or (64-bit), NVivo 10 for Mac version 10.2.2, NVivo 10 for Windows version 10.0.641.0 (32-bit) or (64-bit), NVivo Server, NCapture for Internet Explorer, NCapture for Chrome, NVivo Add-In for OneNote, NVivo 9 version; or NVivo Server 9 version, or NVivo 8 version 8.0.340.0; or NVivo 8 version 8.0.335.0 your software is up to date at this time.

Download NCapture and other NVivo add-ons

To check if these add-ons are already installed please follow these instructions. If necessary, you can install or update them manually by following the instructions below.

NCapture for Chrome

This add-on can be used with NVivo 11 Pro for Windows, NVivo 11 Plus for Windows and NVivo for Mac. It can be installed from the Chrome Store. It is also available as an option when installing NVivo Pro and NVivo Plus.


The following free add-ons are available as options when installing NVivo 11 for Windows only.

NCapture for Internet Explorer (NVivo Pro and NVivo Plus)

NVivo Add-In for OneNote


Note: Once installed NCapture for Internet Explorer and NVivo Add-In for OneNote will automatically check for software updates and notify you when an update is available. You will be prompted to download and install the new version. NCapture for Chrome will update automatically within the browser.