Need advice or help? Visit our frequently asked questions for step-by-step instructions on how to download a software file and the most common software download issues.
We're always looking for ways to improve our software. Our service packs and hotfixes update your existing NVivo or XSight programs and provide a range of enhancements. They're available free to all QSR customers and some files can also be downloaded by trial software users.
Typically, your QSR software will notify you when a new update is available. If you've received a new notification, or just want to check for updates, complete the form below. Based on your information we'll recommend the most appropriate update, and provide you with the link to download it.
To identify the version number of the QSR software you are using, open your software and go to the 'Help' menu. Select 'About NVivo' or 'About XSight' depending on which software you are using. The version number will be displayed in the top row on your screen.
“Thank-you very much for responding so quickly - it is reassuring to know that the QSR support is so efficient” Mina Eaves University of Birmingham
“Thank-you very much for responding so quickly - it is reassuring to know that the QSR support is so efficient”
Mina Eaves
University of Birmingham
We have a range of resources to help you learn to use QSR software. To find out more about getting started, please click here.
