by QSR

Supports robust qualitative and mixed methods research for virtually any data source and any research method.

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by QSR

Intuitive data analysis software designed for public policy experts analyzing surveys.

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Creating software to help you discover the rich insights from humanised data.

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Customer Support Form

Find out which version of software is currently installed on your computer

Find the software version number on the ‘About’ screen in your software. To access this screen: 

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Identifying your software's License Key

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  • Click File > About
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Windows: To create a screenshot press Alt + Print Screen (PrtScn on some keyboards) when you experience the error and then copy it into a Word or WordPad document, which you can then submit as an attachment.

Mac: Press Command ? + Shift + 3. The screenshot is saved as a file on the desktop, which you can then submit as an attachment.

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To attach multiple files you need to organize them into a single .zip file. See instructions for organizing files into a .zip file.