Can I upgrade from a 32-bit version of NVivo 11 to a 64-bit version of NVivo 11?

Both a 32-bit version and a 64-bit version of NVivo 11 are available.

The 64-bit version of NVivo 11 can only be installed on computers that are running a 64-bit version of the Windows 7, Windows 8 or Windows 10 operating system.

If you’re running a 64-bit version of Windows 7, Windows 8 or Windows 10, and you are working with the 32-bit version of NVivo 11, upgrading to the 64-bit version of NVivo 11 is free. However, you will need to deactivate and uninstall your 32-bit version of NVivo 11 prior to installing the new 64-bit version.

To deactivate your license:

  1. Make sure that you are connected to the Internet.
  2. If you have an NVivo project open, you must close the project before you can deactivate the license.
  3. Click on the File tab, point to Help, point to Manage License and click Deactivate License. Note: If you can't find the 'Manage License' menuClick the File tab, point to Help, and then click Deactivate License.
  4. Click Yes to confirm. NVivo deactivates the license and displays a message to confirm that the license has been deactivated.
  5. Click OK.

The NVivo application automatically closes.

Please note however, that some video files with a .mov or .qt extension may not play with the 64-bit version of NVivo. Please refer to Are there any known issues in NVivo 11 for Windows for further information.

View All Faqs