I already own an NVivo license but cannot find or don't know my license key.

If you have been using NVivo and need the license key to transfer/reinstall NVivo on a computer, then you can retrieve your license key as follows:

  1. You will find the key in either the email you initially received from QSR (if you downloaded the Software) or on the packaging (if you purchased the physical installation media – USB flash drive or DVD)
  2. You can also retrieve your license key from NVivo as follows:
  • NVivo 11 for Windows - click File > Help > About NVivo
  • NVivo 10 for Windows - click File > Help > About NVivo
  • NVivo 10 for Mac - click NVivo > About NVivo
  • NVivo 9 - click File > Help > About NVivo
  • NVivo 8 - click Help > About NVivo

If you are still unable to locate your license key, please contact us via our Sales and general enquiries form.

Note: The NVivo license contains 25 alphanumeric characters but only the first 20 characters display in the 'About' screen.

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