I purchased an NVivo license on the QSR website and haven't received my license key.

When purchasing our NVivo software via electronic download, QSR will typically send you the link to the software file, along with your unique license key, within two business days.

When purchasing a student version of the software, you will be required to enter your student identification number and your educational institution’s name. Please be advised that entering abbreviated versions of your educational institution will result in a slight delay to your order.

If you have not received your license key via email two business days after your purchase date, please check your Junk/Spam email folder. If you are still unable to locate the email with your license key, please contact us via our Sales and general enquiries form.

Note: The NVivo license contains 25 alphanumeric characters but only the first 20 characters display in the ‘About’ screen.

Related FAQs

View All Faqs