Why am I seeing the ‘NVivo Installation Repair wizard’?

You are seeing this wizard because NVivo has detected database component problems when you tried to open a project or create a new project.
The NVivo Installation Repair wizard will attempt to fix these problems automatically.
It is recommended you click on Troubleshoot problems and follow the prompts given to you by the wizard.
If the issue still persists, please provide crucial information located here and attach it to our Support request form. We will investigate the issue and contact you.

Note: You must be logged on with an account that has full Administrative privileges to use the ‘NVivo Installation Repair wizard’.
The above instructions are only required where you are opening standalone NVivo projects. If NVivo is only used with NVivo Server projects in your organization, you don’t need to use this wizard.
 
View All Faqs