PDFs in an EndNote library may not import into NVivo when importing the EndNote XML if:
- NVivo and EndNote are installed on different computers
- You are trying to import the Endnote file in NVivo for Windows and the EndNote file was created/exported on a Mac computer
- You are trying to import the Endnote file in NVivo for Mac and the EndNote file was created/exported on a Windows computer
Depending on your configuration, the following instructions in the below link may help overcome this issue.
If the issue persists after following the steps in the above link, then please submit a support request form with your EndNote XML file attached.