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In NVivo for Windows, when you select to Import from SurveyMonkey, it will first ask you to authorize NVivo to use your SurveyMonkey account. If you enter your linked Google/Facebook account credentials here, the authentication will fail and the following message will be displayed:
Please check your credentials.
The SurveyMonkey Application Programming Interface (API) which is used in NVivo doesn't currently support account authentication using your Google or Facebook account; it only supports authorization with your SurveyMonkey account.
You can follow the steps below to do so:
Note: that your Google/Facebook email is your default SurveyMonkey username, if you haven't manually changed it.
Using the software
15 August 2013
NVivo 11 for Windows, NVivo 10 for Windows
Commercial, Government, Education
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