It's our policy to support the two previous versions of NVivo. Users of previous versions, up to NVivo 10 for Windows, can contact support for assistance. NVivo 9 and below will no longer be supported.
Prioritised support, including 24 hour response times, telephone support and customised service level agreements, is available for up to three years. Purchase extended support now.
We recommend users of unsupported products (NVivo 9 and below) upgrade to the latest version of NVivo to take advantage of advanced improvements and features. Upgrade now.