Support

The guide to Getting Started will get you up and running with NVivo. It introduces the workspace, provides steps for starting a new project and includes strategies that can help you to analyze your material.

View the guide to Getting Started in the following languages:

English l Français  I  Deutsch  I  Português  I Español  I  中文  I  日本語

Tutorials are animated demonstrations of NVivo. They talk you through the software’s features and show you how to use them.

We also offer short instructional videos to help master key steps in your project, including how to deepen your analysis.

Your software's 'Help' section contains an overview of your QSR product and detailed step-by-step 'how to' instructions for working with your software. Click here to access online Help directly.

You can also access this information from the Help menu in your software.

If you're using the latest version of Internet Explorer, Firefox, Chrome or Safari, you will be able to view the Help in the following languages: French, German, Portuguese, Spanish, Simplified Chinese and Japanese.

Our frequently asked questions and answers (FAQs) section contains helpful hints for getting started. Use our search tool to find the information you need.

We offer both online and classroom workshops for NVivo. Our eWorkshops teach you how to use the software over a series of online sessions. We also run group workshops in many major cities worldwide. Search our training and events calendar for a workshop that suits you.

Customized consulting for individuals or groups is also available. You'll be assisted with setting up your project and working with your data. Or, if you're having difficulties, a consultant will work through the issues with you and get your project back on track. Read more.

QSR regularly hosts free online eSeminars with industry leaders. In these sessions, researchers discuss their projects and how they used NVivo to support their work.

Register for upcoming eSeminars or watch a recorded eSeminar.