Support

View upcoming online and classroom workshops. Registration is fast and simple.

 

Getting Started

When you’re working with new software, we understand that getting started is often the hardest part. That’s why we’ve provided an extensive range of resources to help you do just that.

Choose your QSR software from the list of products to access your 'getting started' resources:

 

Show me getting started resources for

 
 

We provide a wide range of resources so you can select the materials and formats that work best for you. 

Resources Description
Getting started guide

The Getting Started Guide will get you up and running with NVivo 10 for Windows. It introduces the workspace, provides steps for starting a new project and includes strategies that can help you to analyze your material.

View the guide to Getting Started in the following languages:

English l Français  I  Deutsch  I  Português  I Español  I  中文  I  日本語

Tutorials and 'how to' videos

Tutorials are animated demonstrations of NVivo 10 for Windows. They talk you through the software’s features and show you how to use them.

We also offer short instructional videos to help master key steps in your project, including how to deepen your analysis.

Online help

Your software's 'Help' section contains an overview of your QSR product and detailed step-by-step 'how to' instructions for working with your software. Access online Help directly.

You can also access this information from the Help menu in your software.

If you're using the latest version of Internet Explorer, Firefox, Chrome or Safari, you will be able to view the Help in the following languages: French, German, Portuguese, Spanish, Simplified Chinese and Japanese.

Frequently asked questions

Our frequently asked questions and answers (FAQs) section contains helpful hints for getting started. Use our search tool to find the information you need.

eWorkshops and training

We offer both online and classroom workshops for NVivo 10 for Windows. Our eWorkshops teach you how to use the software over a series of online sessions. We also run group workshops in many major cities worldwide. Search our training and events calendar for a workshop that suits you.

Consultancy services

Customized consulting for individuals or groups is also available. You'll be assisted with setting up your project and working with your data. Or, if you're having difficulties, a consultant will work through the issues with you and get your project back on track. Read more.

eSeminars

QSR regularly hosts free online eSeminars with industry leaders. In these sessions, researchers discuss their projects and how they used NVivo to support their work.

Watch a recorded eSeminar on our NVivo Experts Page.

 
 
 

“Thank-you very much for responding so quickly - it is reassuring to know that the QSR support is so efficient”

Mina Eaves

University of Birmingham

 
 
 
Microsoft Gold Certified Partner