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by QSR

Supports robust qualitative and mixed methods research for virtually any data source and any research method.

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by QSR

Intuitive data analysis software designed for public policy experts analyzing surveys.

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Creating software to help you discover the rich insights from humanised data.

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Customer surveys


The secret to retaining customers

Every company does their best to please their customers. But how do you know if you’re really getting it right? The only way to find out what customers really think of your product or service – and how to improve your business success – is by asking them.

Customer surveys can tell you – but only by asking the right questions

Customer surveys help you understand how customers perceive your organization – what they want, don’t want and what you need to do to fill the gap. And yet, the questions are almost as important as the answers themselves. 

The value of open-ended questions

While tick-the-box questions may give you statistics to report on, the real insight comes from the open-ended comments – the wording, tone and sentiments – that give important context around why customers think the way they do. But how to analyze it all without it taking days on end?
 

Making customer data analysis a breeze

Interpris uses powerful algorithms, to automatically analyze qualitative and quantitative data from multiple sources. Discover sentiment, themes and patterns in hours, not weeks – giving you more time to focus on taking relevant action that will strategically impact the bottom line.


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Understand what your customers really think

 

Request your free trial of Interpris