Set yourself up for good quality audio and optimum accuracy


The better the quality of your audio, the better the accuracy of your transcript. So we recommend using your free 15 minute trial to test your file for audio quality. The level of accuracy of your transcribed file is dependent upon a number of influencing factors, and here are some tips to help improve your transcription accuracy:

  • Record on a high-quality device at a high bitrate – we recommend 256 kbit/s or better
  • Record as directly as possible, e.g. record a computer video call directly on the computer, not with a mobile phone beside the speaker
  • Place the microphone close to speakers – distant voices are hard to detect


When you record:
  • If possible, limit the number of speakers and ask them to speak slowly, clearly and one at a time
  • Try to ensure that only one language is spoken – when you submit the file for transcription you can select only one language to guide the automated transcription
  • Try to maintain a consistent volume level without long pauses
  • Minimize background noise
  • Be aware that strong accents and multiple accents can reduce accuracy e.g. mixed Australian and American accents may give less accurate results than only Australian or American accents
  • Be aware that slang expressions may not be recognized in the automatic transcription
  • Ensure files are no longer than 4 hours and no more than 4GB in size
“NVivo Transcription is a ‘must-have’ for any qualitative academic.  As a Caribbean researcher, I was very impressed that the tool was able to transcribe my interviews with a high level of accuracy despite our different dialects and accents. The time savings are immeasurable and it’s user-friendly. It will also save me a lot of money.”   

Dr Jennifer Jones-Morales, National Officer - International Labour Organization, Trinidad and Tobago
Important information:
  • Create a myNVivo account using your credit card to trial Transcription. Your card is only charged when you purchase minutes.
  • If your file is too large for our 15 minute free trial, we recommend using QuickTime Player (Mac only) or free and open source Audacity to trim your file to 15 minutes.
  • Consider using your minutes sooner rather than later as your minutes will expire 90 days from date of purchase. Please refer to our Terms & Conditions.
  • Always refer to our FAQs or Terms & Conditions for help and information.
  • If you experience technical difficulties using Transcription, please contact our support team.
  • You will receive an alert before your audio files are automatically removed after 90 days. However, your transcripts remain stored in NVivo Transcription.
Get Started with NVivo
Powerful tools to fuel your research
Buy Now Free Trial